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The Great Resignation Evolves: Embracing AI and Upskilling for a Future-Ready Workforce

The Workforce Evolution Continues with AI and Upskilling at the Forefront

Author

Zachary Parris
June 26, 2024

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Photo by Tim Gouw

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In the third year of the Great Resignation, a significant shift is taking place within the global workforce. According to a recent survey by PwC, 28% of over 56,000 workers worldwide are "very or extremely likely" to change employers in the next 12 months. This marks an increase from 19% in 2022 and 26% in 2023, indicating that the trend of employees seeking new opportunities is far from over.

The PwC 2024 "Hopes and Fears" survey revealed that workers are increasingly embracing emerging technologies such as generative artificial intelligence (GenAI) and prioritizing upskilling. The survey highlights that 45% of workers have experienced rising workloads and an accelerated pace of change in the workplace over the past year. Additionally, 62% reported more workplace changes in the last 12 months compared to the previous year.

This shift affects a broad spectrum of employees across various industries worldwide. Workers are not only looking to change jobs but are also investing in their skills and leveraging AI to enhance their efficiency and career prospects.

The findings were published in June 2024, providing a timely snapshot of the current workforce dynamics as we move further into the digital age.

Understanding these trends is crucial for both employees and employers. For employees, embracing AI and upskilling can lead to better job opportunities, higher salaries, and improved job satisfaction. For employers, investing in employee development and advanced technologies is essential to retain talent and maintain competitiveness.

Key Insights:

  • AI Adoption: Among employees who use GenAI daily, 82% expect it to increase their efficiency within the next year. This underscores the growing importance of AI in the modern workplace.

  • Upskilling: Nearly half of the surveyed workers believe that GenAI will lead to higher salaries, while two-thirds hope these tools will improve the quality of their work.

  • Employer Investment: Pete Brown, global workforce leader at PwC UK, emphasizes the need for businesses to prioritize upskilling and employee experience to attract and retain top talent.

Employers must recognize that job satisfaction alone is no longer enough. As Carol Stubbings, global markets and tax and legal services leader at PwC UK, points out, investing in staff development and advanced tech platforms is critical to mitigate pressures and retain talent in this rapidly evolving job market.